Privacy Policy

Welcome to The Butler & The Van website. We respect your privacy and are committed to protecting your personal data. Here are out general GDPR terms

This Privacy Policy explains how Stephen Butler, trading as The Butler & The Van ("we", "us", or "our"), collects, uses, and safeguards your personal information when you visit or interact with our website.

Information We Collect

When you visit our website, we automatically collect certain information about your device and browsing behaviour, such as your IP address, browser type, time zone, and cookies. This helps us improve your experience and detect any misuse.

If you provide personal data (such as your name, email address, phone number, or payment details) through forms or bookings, we use it solely to fulfil your requests and communicate with you.

How We Use Your Data

We process your personal information to:

Provide and manage our services and website
Communicate with you about bookings, quotes, and support
Comply with legal obligations
Prevent fraud and ensure website security

Cookies

Our website uses cookies to enhance your experience. You can control cookie preferences via your browser settings. For more details, please refer to our Cookies Policy.

Your Rights

If you live in the European Economic Area (EEA), you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time where applicable

To exercise these rights, please contact us at thebutler@deliveryman.com.

Data Security and Retention

We take appropriate technical and organizational measures to protect your data. We keep your personal information only as long as necessary to provide our services or meet legal requirements.

International Transfers

Your information may be transferred to and stored in countries outside the EEA, including Canada and the United States. Where applicable, we ensure appropriate safeguards are in place to protect your data.

Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

Legal Disclosure

We may disclose your information when required by law or to protect our rights, safety, or investigate fraud.

Contact Us

If you have questions or want to exercise your rights, please email us at: thebutler@deliveryman.com.